Q: Is there a MAXIMUM number of people?
A: The home is suitable for maximum 6 adults and two children, note that The Pelican Peak is a perfect home for one big family or two smaller family’s. We have two rooms with a king-bed and one room with two queen beds. There is also a bunk bed, this bed is more suitable for children.
Q: Do you allow CHILDREN?
All children above 5 are welcome, we don't think our home is suitable for small children that cannot swim because the pool is not fenced and just a few feet away from the main living area.
Q: We are travelling with two big family’s is there an other rental nearby?
A: Yes there is a beautiful villa at the same road. The name is Sage Mountain villa and has three bedrooms and a pool.
Q; What are the CHECK-IN and CHECK-OUT TIMES?
A: Your villa check-in and check-out times is usually no earlier than 4pm (check-in) and 10am (check-out). It may be possible to arrange an early check-in or late checkout, of which we'd be happy to try and accommodate you.
Q: What do we do when there is a HURRICANE?
A: In the unlikely event of a hurricane (hurricane season is between 1 June to 30 November) the property manager will contact you and advise. We do not allow any guest to remain at the villa during a hurricane as the villas will be shuttered and utilities turned off.
Q: Can I bring my PET(S)?
A: Pets of any kind are NOT allowed in or on the villa’s premises.
Q: What about the villa’s CLEANING?
The villa is cleaned thoroughly prior to your arrival. All bookings more than 7 days include a mid-week maid service in their rates. This includes changing of the bed linens and cleaning the kitchen and bathrooms. This maid service does not include personal
services such as cooking, personal laundry, babysitting, etc.
Q: Can you recommend a babysitter?
A: Yes we know several babysitters, please contact the property manager or email us in advanced.
Q: Do I need to rent a CAR?
A: Tortola is a small but very hilly island so you always need a car even for a short distance. We would advice to rent a standard 4X4 you need this car to get to the house during rain, also the roads on Tortola are not always in a good condition.
Q: What is the nearest AIRPORT?
A: There are two airports near the house;
Terrance B. Lettsome International Airport at Beef Island. Airports code EIS Airport. It’s a 45 minute drive from Beef Island Airport to West-End Tortola.
Cyril E. King Airport on the island St. Thomas, this is the USVI. The airport code is STT. This is a good option for flights from the states, make sure you land no later than 3pm. This way you have plenty time to get on the ferry to west end Tortola. This will take about 45 minutes; the ferry dock in west end is about 5 minutes from the home.
Q: If I arrive late on St. Thomas how do I get to West End Tortola?
A: If you arrive after 3PM you probably need to take a water-taxi. Water taxi from St. Thomas to West-End Tortola cost about $335, for maximum 6 persons + $30 pp customs fee. More information and bookings at; http://stthomaswatertaxi.com
Q: How do we FIND the home?
A: Lynn Johnston is our property manager; she will meet you on arrival and escort you to the home. She will show you the home and give you a little island orientation.
Important; please provide Lynn with your flight details, like flight numbers and flight times.
If you arrive via St Thomas, your ferryboat time’s or if you use a water taxi the company name and details. Also you mobile number would be great help for us. We need as much information as you can! This way Lynn will be able to assist you on arrival.
Q: Are there SUPERMARKETS nearby the home?
A: There is a nice but small supermarket ‘Big Ben’s’ is down the hill (4 minutes), bigger supermarket in West End in Soppershole (the Marina 8 minutes) you have a RiteWay as well with a pretty good selection.
The best shopping is in Roadtown; either Riteway or OneMart . Cash and Carry is good for bigger quantities.
SupaValu has the best meat, you have to ask, but RiteWay is not to bad either. The DeliFrench (the French Bakery they call it here) is the best place to buy delicatessen. They do sell bread but it is not cheap. RiteWay and OneMart sell bread as well and Road town Bakery on mainstreet is propably your best option, but the run out of bread quickly sometimes. And there are a lot of little stores all over the Island.
Q: Where are the best BEACHES?
A: There are many beaches near the house.
Long bay beach: is stunning and you can see the beach from the home, its a 10 minute drive. There is a nice beach bar ‘Nature Boy’ there is always beer. If he is not there leave two dollar and you can take a beer from the cooler.
Smugglers Cove: is the most beautifully beach and is next to Long Bay Beach, this is our family’s favorite. You can see here turtles while snorkeling. Most time of the year very safe swimming. There are officially no fenders so it is bring your own food and drinks.
Cane garden bay: This is a nice beach plenty of little bars and restaurants.
Brewers bay: Beatifull bay with lots of shade, it is the safest beach and good snorkelling, sand is not as white as on the other beaches.
Trunk bay and Lava-flow: are both very beautiful (almost) hidden beaches, be warrant that the waves and currents can be dangerous specially during the winter months. Going to Lava-Flow, remember the last bit of the road is very bad, leave the car and walk.
Q: How about SURFING?
A: The closest surf spot is below our house right in front of Bomba’s. Most popular surf beaches are Cane Garden Bay, Trunk bay, and Lavaflow for the last two beaches you might have to walk the last bit down.